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Terms of Service

The terms for DirectLogHub logins, wallet funding, support and your account.

Last updated October 26, 2026Read our Privacy Policy
On this page
  1. 1. Agreement and scope
  2. 2. What the Service provides
  3. 3. Accounts, sign-in, and security
  4. 4. Wallets, deposits, prices, and promotions
  5. 5. Orders, delivery, cancellations, and refunds
  6. 6. Acceptable and lawful use
  7. 7. Third-party platforms and suppliers
  8. 8. Service availability and liability
  9. 9. Changes, suspension, and termination
  10. 10. Contact and complaints

DirectLogHub is the login storefront operated by the DirectSMSHub team. The two websites share sign-in credentials, with separate wallets, deposits, orders and referral earnings.

1. Agreement and scope

These Terms govern your use of DirectLogHub's website, dashboard, wallet, support channels, and related digital services (collectively, the “Service”). By creating an account, funding a wallet, placing an order, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

You must be able to enter a binding agreement where you live and may use the Service only where it is lawful to do so. If you use the Service for an organisation, you confirm that you are authorised to accept these Terms for it.

2. What the Service provides

DirectLogHub provides a Naira-denominated wallet and a catalogue of digital logins: texting-app, VPN, social media and email logins. The live catalogue, product description, availability, price, delivery method, and stated validity shown before checkout are the authoritative description of a particular purchase.

Logins are delivered from pre-stocked inventory, after confirmation, or through an automated flow; the checkout and order status show the applicable path. A login is assigned to you once you pay. Individual profile selection is not currently offered, and items are available only while they are listed in the live catalogue.

3. Accounts, sign-in, and security

You may access the Service with Google, verified email (including an email-password or one-time-code flow), or a combination of those methods. Your sign-in details are shared with DirectSMSHub, so a change to your email, Google link or password applies on both websites. Keep your device, email account, passwords, and verification codes secure. You are responsible for activity completed through your account unless you promptly report unauthorised access.

Do not create or use an account with false identity information, share account access, bypass security or rate limits, or use another person's payment method or credentials without permission. We may require verification, restrict, suspend, or close an account where reasonably necessary to protect customers, suppliers, or the Service.

4. Wallets, deposits, prices, and promotions

Your DirectLogHub wallet balance is a prepaid Service balance in Nigerian Naira, not a bank account, deposit-taking product, investment, or money-transfer service. It is separate from any DirectSMSHub wallet, can be used only for DirectLogHub purchases, is personal to your account, non-transferable, does not earn interest, and cannot ordinarily be withdrawn as cash.

Wallet deposits are initiated through Kora Pay. Kora Pay handles payment checkout; we credit a wallet only after the payment is confirmed by the payment provider. The price displayed immediately before you confirm an order is the amount charged from the wallet. Costs, supply, promotions, and availability can change before confirmation, but a change will be presented before a new charge is made.

Referral rewards and promotional credit are conditional offers. We may set eligibility, expiry, usage limits, or withdraw an offer where there is fraud, error, or misuse. They have no cash value unless applicable law requires otherwise.

5. Orders, delivery, cancellations, and refunds

Logins are delivered only as described in the listing and order record. Where an order cannot be supplied after a successful wallet charge, the charge is returned to your DirectLogHub wallet in line with the order flow. Where the result of an order is uncertain, our team checks the existing purchase before completing or refunding it.

Once login details, access keys, or other irreversible digital credentials have been disclosed, the purchase is generally final. If the delivered item is missing, materially different from its listing, or does not work at delivery, contact Support promptly with the order reference so we can review it.

A confirmed wallet deposit is not normally refundable to the original payment method; it remains available for Service purchases. We may correct a demonstrable processing error, and nothing in these Terms limits any refund or consumer right that applicable law requires.

6. Acceptable and lawful use

Use the Service only for lawful, authorised purposes and in line with the rules of the platform you are accessing. You must not use it to create or operate fraudulent accounts, evade a platform's restrictions or identity controls, send spam, harass anyone, commit payment or identity fraud, distribute malware, scrape or attack the Service, resell credentials without permission, or otherwise harm a person, platform, provider, or network.

We may investigate suspected misuse, cancel or suspend affected orders or accounts, preserve relevant records, and cooperate with lawful requests. Where misuse caused a loss, a refund or promotional credit may be withheld to the extent permitted by law.

7. Third-party platforms and suppliers

DirectLogHub is independent from the platforms, brands, payment providers, and suppliers shown in our catalogue. Their names and marks identify the relevant service only; they do not imply an affiliation, sponsorship, partnership, or endorsement. You are responsible for complying with their terms and policies.

We depend on third parties for supply, payment processing, messaging, hosting, and authentication. We do not guarantee that a specific login, price, or delivery time will be available at any time.

8. Service availability and liability

We work to keep the Service accurate and available, but it is provided on an “as available” basis. We cannot guarantee uninterrupted access, continued access to a third-party platform, or that a login will suit a particular purpose.

To the fullest extent allowed by law, DirectLogHub is not liable for indirect, incidental, special, consequential, or lost-profit losses arising from use of the Service or a third-party platform. This does not exclude liability that cannot lawfully be excluded, including rights that apply to you as a consumer.

9. Changes, suspension, and termination

We may change the Service, catalogue, prices, or these Terms to reflect operational, legal, security, or product changes. Material changes will be posted here with a revised date and apply from the stated effective date. Continuing to use the Service after that date means you accept the revised Terms.

You may stop using the Service at any time. Subject to any outstanding wallet balance, pending payment, active order, and record-retention requirements, you can request account deletion from Settings. We may suspend or terminate access for a breach of these Terms, fraud risk, legal obligation, or protection of the Service.

10. Contact and complaints

For an order, refund, access, or Terms question, use the in-app Support flow and include your order or support reference where relevant. You can also reach us on WhatsApp at +234 706 636 7372.